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Welcome to Hamilton Road Dental Practice


Hello All,
We, as a practice, are very keen for the return of all NHS Dental treatments in order to best serve our patients. The restrictions we are attempting to function under are limiting both the numbers of patients we can see (between 20 and 25% of normal across the practice) and the types of NHS treatments we are permitted to perform.
Once again there has been a Scottish Government announcement about NHS Dentistry without any clarification or guidance in advance of this announcement. It would appear that we will still be limited to 20-25% of our usual patient numbers.
We are currently still awaiting confirmation of what changes will be made and how we will be able to put them into practice. It does appear to be the case that NHS charges for patients will be reintroduced in November.
We also understand that we are to maintain the priority for Dental emergencies. This along with the restriction in numbers will make routine check ups and fillings still very unlikely without further changes to the overall practical restrictions.
As soon as we have the information from the Chief Dental Officer of the Scottish Government, we will update our website and if we are able to offer a fuller service, we will.
Please stay safe.


Hello everyone
The Scottish Government has announced that as of the 13th July, NHS Dentistry will enter Phase 3. This includes a reference to routine non aerosol, non emergency dental treatment now being permitted. The most readily available treatments at our practice remain placement of temporary fillings without removal of decay, extraction of molar teeth causing pain and provision of Antibiotics prescriptions for diagnosed dental infections. We no longer need to refer patients to Urgent Care Centres to have their teeth drilled. As of the 17th August 2020, We have now been given permission to perform urgent dental care involving the dental drill. This will primarily be to relieve symptoms of severe pain and dental infection. Enhanced Personal Protective Equipment will be used for these procedures and Enhanced sterilisation protocols are in place to minimise any risk of COVID-19 transmission. Phase 3 will also allow for for patients to see their own dentist without being in severe pain but many restrictions remain in place.
Details of what Phase 3 can offer can be found by clicking the following link Phase 3 Update
It is important to note that appointments during this phase WILL NOT be the same as a normal 6 month dental check up and a normal dental check up examination will still be required once restrictions allow.


Hi everyone
We hope you and your families/friends are all continuing to keep well during these challenging times.
As you will be aware, we have been closed for face to face consultations since lockdown began, although we have been answering calls Monday through Friday 9am – 5pm, to deal with any dental problems or concerns you may have. You can contact us at 01698 263099 or by emailing
Currently, Scottish Government (SC) and the Chief Dental Officer (CDO) are working together to plan the phased return to dental services in general practice and we have been working behind the scenes to do everything we can to ensure a safe environment for you and all our staff in preparation for this return to work. It is important to point out that this is NOT a return to normal business, we will have strict guidelines on what services we are able to provide at each of these phases, and we do not predict a return to normal service for a number of months.
As a consequence, we have had to come up with a new set of standard operational procedures following guidance given to us by SC, the CDO and all relevant dental and medical experts.
We will soon be entering into Phase 2, where all dental practices are open to see patients with urgent care needs. The Urgent Dental Care Centres currently in operation will remain open and will provide urgent care for those requiring aerosol generating procedures. At present we do not have a date when we are permitted to reopen and we do not know how long Phase 2 will be in effect.
We will only be treating individuals who are not currently suspected to be a possible or confirmed COVID-19 case, including those of you who are at higher risk or shielding. For more information on this, see NHS Inform.

Before being given an appointment, we will assess your current COVID-19 status, triage your dental concern and communicate the new instructions for attending the practice. We have prepared a Patient Journey information sheet which outlines all the relevant information on what to expect on your return and what measures we have put in place to safeguard your health and wellbeing, and this is available here. We will also email you a copy of this in advance of your appointment along with a current medical health questionnaire.
Admittance to the practice is by appointment only, the front door will remain locked and only those who have been pre-screened will be allowed entrance.
In the meantime, please do not hesitate to contact us with any problems you are having, we are here for you as best we can and we hope you continue to keep well.
We will get through this and we will be here for you as soon as we are permitted to do so.
Kindest regards,
Shane, John, Vikki and all the team at HRDP

Please follow social distancing advice and stay safe.



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Recent News


CLOSURE OF HAMILTON ROAD DENTAL PRACTICE for all dental treatments. We want all of our patients and staff members to stay as safe as possible at this time. We, therefore, have made the decision to offer an emergency phone line only service. Change of opening hours to 9am to 5pm Monday to Friday for emergency phone line. Please phone 01698 263099 if you are having a dental emergency, we will be here for you. We will direct those who need treatment to the appropriate venue. The safety of our patients, dentists and staff members is paramount. Therefore, as practice we will be moving to a skeleton staff to minimise exposure for our staff and to our patients. Shane, John, Kaye, Stuart, Lucy, and Josh will all be available to offer emergency care and advice.

Opening Hours

Hamilton Road Dental Practice Opening Hours

Monday – Friday: 09.00 – 17.00
Dental Emergency Phone Line

Out of Hours Service:
Call NHS 24 on 111