HRDP CORONAVIRUS UPDATE (01/05/2020)
First and foremost, we hope you and your families/friends are all keeping well during these challenging times.
As you will be aware, we have had to close the practice as we are not permitted to see anyone at present, but we are answering calls Monday through Friday 9am – 5pm, to deal with any dental problems or concerns you may have. You can contact us at 01698 263099 or by emailing firstname.lastname@example.org
We have strict protocols which have been agreed by Scottish Government which we are following when it comes to responding to dental problems at present, the three As: Advise, Analgesia (pain relief advice) and Antibiotics.
If these measures do not suffice, there are central Dental Hubs set up in Lanarkshire where you will be seen for emergency care. Currently the treatment options here are very limited, you will either get and extraction, or in exceptional circumstances, root canal treatment may be initiated by drilling into your tooth (currently only an option for incisor teeth and upper canines).
We are keeping a log of everyone who is phoning over this period and as soon as we are told the current restrictions have been relaxed, we will be in contact to arrange an appointment for you. Unfortunately, we have no time frame for this yet and it is most likely that when we are permitted to reopen, we will only be able to provide limited treatment options as detailed above, certainly in the short term.
Rest assured, we are taking this time to plan ahead as best we can and we are liaising with Scottish Government and other medical and dental professionals on how best to establish a safe environment for you and all the team at HRDP when we reopen.
When we have more information on proposed reopening dates and times, and other relevant information regarding your and our own safety, we will update the website accordingly.
In the meantime, please do not hesitate to contact us with any problems you are having, we are here for you as best we can and we hope you continue to keep well.
We will get through this and we will be here for you as soon as we are permitted to do so.
Shane, John, Vikki and all the team at HRDP
Please follow social distancing advice and stay safe.
Monday – Friday: 09.00 – 17.00
Dental Emergency Phone Line
Out of Hours Service:
Call NHS 24 on 111