IF YOU HAVE NOT HAD A CHECK UP SINCE BEFORE THE PANDEMIC, PLEASE CALL US
Practice Update 12/03/2024
AT THIS TIME WE ARE STILL UNABLE TO REGISTER ANY NEW PATIENTS. THIS IS UNDER CONSTANT REVIEW AND AS SOON AS SPACE IS AVAILABLE WE WILL WELCOME NEW PATIENTS TO THE PRACTICE.
The Scottish Government have reviewed the provision of NHS dentistry within Scotland, resulting in a number of significant changes as of the 1st November 2023.
The main changes will include:
• The number of treatments available on the NHS have decreased
• How often those treatments can be provided to patients
• Increase in NHS costs for some treatments
• Some treatments that were previously free will now incur a charge, such as a denture repair will cost £50.88
For most patients the period of time between dental examinations will increase to on average to every 12 months, however if you have any concerns about your dental health or notice any changes its imperative you contact us and we will arrange to see you sooner. It is important that you attend when recommended and don’t miss appointments.
All booked appointments remain unaffected so there is no need to contact the practice, if you wish any further information regarding the Scottish Governments Reform please visit: https://nhsinform.scot/dentist
!!!WE ARE NOT MOVING PREMISES!!!
We have been made aware that some of our patients have received a letter that states that “their dentist” is moving to a new location from Hamilton Road. This letter is not from us and appears to be a blind mail drop to all houses in the area. The practice in question is actually located at Motherwell Cross (also on Hamilton Road). We would like to assure that we have not shared any of your private details with this other practice and have no plans to move location. If yo have received this letter or receive it in due course, please ignore the message but please send an email to reception@hrdp.co.uk to inform us. Thank you and we look forward to seeing you back at HRDP, 168 Hamilton Road, soon.
22/08/22 COVID UPDATE
We are happy to announce that the majority of restrictions placed upon dentistry have been lifted.
As a consequence, normal dental procedures can be performed without enhanced PPE or increased appointment times. (There are a few exceptions that will be detailed later)
Over the coming days and weeks, we at the practice, will be returning to our pre COVID hours and will be pushing to return to regular check ups as soon as possible.
The majority of patients are long overdue a check up, this means that we will have to carefully plan how to invite all of our patients back in an orderly fashion.
In most cases we will contact patients in batches to offer check ups, thereby avoiding elongated treatment waiting times.
Until we have fully returned to the routine check ups and treatment, emergency appointments for pain, swelling and trauma will still be given priority. We encourage patients to contact the practice by phone to organise these emergency appointments.
The practice will see patients who have COVID or COVID symptoms. In order to protect our staff and other patients we request that a positive COVID status is communicated to the practice to allow us to make suitable provisions.
When attending for an appointment please wear a mask (unless exempt).
The door will no longer be locked, so please enter, wash your hands and report to the reception.
Social distancing is no longer required which means our waiting room can once again be used fully.
In an effort to be contactless and paper-free, we can now send forms electronically via email. These can be completed electronically and returned to the practice prior to appointments. This should help cut down clerical time for patients at the practice.
We will contact patients one day prior to an appointment in order to check COVID status.
We would like to thank you for your patience over the last 2 years and humbly request your ongoing patience as we try to work through the enormous back log.
We look forward to welcoming you all back for routine dental treatment.
Please follow Government advice and stay safe.
click here if you are a new NHS patient
Monday – Thursday: 08.30 – 17.30 (18:30 on Tuesdays)
Friday: 08:30 – 17:00
Closed for lunch daily: 12:30 – 13:30
Dental Emergency Phone Line
Out of Hours Service:
Call NHS 24 on 111